1. INTRODUCTION
1.1. This Privacy Policy (the "Policy") covers the services that are offered by the Red Bishops Limited, a Cyprus company with address at Korytsas, 12, Agios Antreas, 1107, Nicosia, Cyprus (the "Company", "We", or "Us"), and aims to establish the legal framework for Our use of Your personal "Information" (including "personal data" and similar terms to describe the data about You, that allows to identify You, as defined by various domestic and (or) international regulations) regarding Your use of Our website on the domain rbrelocate.com and any related subdomains and applications (the "Website").
In this Policy, the Controller or Controllers (the "Controller") of Your Information means the company that decides the purposes for which it is processed and how it is processed. Which company is the Controller in relation to the processing of Your Information will depend on which services You are provided with.
This Policy applies during Your usage of the Website and during Our provision of services, related to relocation consulting (the "Services").
In some circumstances, more than one Controller may be responsible for processing Your Information, for example, where Information is shared with other companies for a purpose set out in this Policy. If You still have questions about the relevant Controller, please contact Us using one of the methods set out below.
It’s up to You to decide how much detail You want Us to know. As well as what’s in this Policy, a Service might have a short privacy notice. In that privacy notice You can find key information on what We do with Your personal Information when You use that service. And if You’re after more detail have a look at these topics.
Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular. Unless the context otherwise requires, a reference to one gender shall include a reference to the other genders.
1.2. This Policy sets out the types of Information We may collect about You, the purposes for and methods using which We collect it, and (where applicable) the lawful basis on which We do so, as well as information about data retention, Your rights and how to contact Us. Please read the following carefully to understand Our practices regarding Your Information and how We will treat it.
This Policy covers both Our online and offline data processing activities, including Information that We collect through Our Website or via communications with You by other electronic means.
Please note that We may combine Information that We collect via one source (e.g. the Website) with Information We collect via another source, including with Information possibly collected by a third party (as further described below).
1.3. Website and Services are not directed to persons under the age of 18 or other age of majority, as defined by applicable law in Your country of residence. We do not knowingly collect Information, including personal data, from children or other individuals who are not legally able to use Our Websites and Services. If We obtain actual knowledge that We have collected Information from a child under the age of majority, We will promptly delete it, unless We are legally obligated to retain such data.
If You are a parent or a legal guardian of an underage child, and You know that the child has provided Us with their personal information without Your consent, please contact Us on vl@red-bishops.com.
1.4. Our Website may contain links to other websites, which are not under Our control. We are not responsible for the content of these websites and We recommend You to familiarize yourself with the privacy policies of every website that You visit via such links, if such policy exists.
1.5. This Policy is based on the General Data Protection Regulation (GDPR) of the European Union and is governed by the laws of the European Union and the Republic of Cyprus.

2. INFORMATION ABOUT WHOM IS COLLECTED
2.1. This Policy covers the collection and processing of Information received from:

1. Visitors of the Website (the "Visitors");
2. Clients that have ordered and are receiving Our Services (the "Clients");

2.2. From Visitors We automatically receive the following Information about device Visitors are using to access Our Website and about Visitors' IP address while Visitors are using Our Website even without registering an account on the Website:

• Log Data: Information that Your browser automatically sends whenever You use Our Website. Log data includes Your Internet Protocol address, browser type and settings, the date and time of Your request, and how You interacted with Our website.
• Usage Data: We may automatically collect information about Your use of the Services, such as the types of content that You view or engage with, the features You use and the actions You take, as well as Your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and the like.
• Device Information: Includes name of the device, operating system, and browser You are using. Information collected may depend on the type of device You use and its settings.
• Cookies: We use cookies to operate and administer Our Services and improve Your experience on it. A "cookie" is a piece of information sent to Your browser by a website You visit. You can set Your browser to accept all cookies, to reject all cookies, or to notify You whenever a cookie is offered so that You can decide each time whether to accept it. However, refusing a cookie may in some cases preclude You from using, or negatively affect the display or function of, a website or certain areas or features of a website.
• Analytics: We may use a variety of online analytics products that use cookies to help Us analyze how users use Our Services and access the Content and enhance Your experience when You use the Services or access the Content.

2.3. From Clients We receive the following Information that is provided to Us by Clients during their request for the Services on Our Website as well as during the provision of such Services and making payments to Us including:

• e-mail address;
• phone number;
• display name and username in Telegram messenger;
• current location (country and city);
• desired destination for relocation (country and city);
• Your participation in any company, startup or project;
• other data that might be provided to Us by the Clients.

From Clients We also receive all the Information that is received from Visitors each time they use the Website.
3. DATA RETENTION
In broad terms, We will only retain Your Information for as long as is necessary for the purposes described in this Policy. This means that the retention periods will vary according to the type of Information and the reason that We have collected the Information in the first place. For example, some Information related to the provision of Our Services to You or to receiving payments will be kept for a number of years in order to comply with various finance and tax related legal obligations. After a retention period has lapsed, the Information is securely deleted, unless it is necessary for the establishment, exercise or defense of legal claims. For further information regarding applicable retention periods, You should contact Us using the contact methods set out below.

4. HOW DO WE USE PERSONAL INFORMATION
4.1. We have to have a valid reason to use Your personal Information — lawful basis for processing or Your consent provided according to the Policy. Sometimes We might ask Your additional permission to do things, like when You subscribe to an email. Other times, when You’d reasonably expect Us to use Your personal information, We don’t ask Your additional permission, but only when:

• the law says it’s fine to use it, and
• it fits with the rights You have.

4.2. We use Your information for these purposes:

1. to run Our business and Website;
2. to provide You with information about Our Services;
3. to provide You with Our Services;
4. to facilitate payments;
5. to deal with Your requests, complaints and enquiries;
6. to understand the usage trends of Our Clients and Visitors;
7. to help Us understand what kind of Services You might use;
8. to research and innovate — We may use Your Information for the purpose of analyzing, improving, personalizing and evaluating Our Services and Your use of them, as well as to develop new Services;
9. to contact You about various things including customer support services — including dealing with Your queries and complaints (including troubleshooting), whether You contact Us by the Website, telephone, email, forms, letter, or social media website;
10. to comply with legal obligations, including accounting rules, responding to requests from regulators, judicial authorities and law enforcement or governmental bodies.

4.3. Much of Our processing, such as providing, and maintaining Our Services, is necessary for entering into, or the performance of, the contract We have with You.
4.4. We might use Your information to contact You about different things, like:

• to provide You with Our Services and to update You on their status;
• to update You on any changes to Our policies and practices;
• to answer You when You’ve contacted Us, or to respond to a comment or complaint;
• for marketing purposes. We’ll only send You marketing emails or contact You about Our Services if You’ve agreed to this.

We’ll only contact You when We need to or when You’ve given Us permission.

5. CONSENT
5.1. Before registering on Our Website or paying / subscribing using Our Website, please indicate that You agree on Our processing of Your Information.
5.2. IF YOU DO NOT AGREE WITH THIS POLICY IN GENERAL OR ANY PART OF IT, YOU SHOULD NOT USE THE WEBSITE AND THE SERVICES.
5.3. Once You provide consent by selecting to register on Website, You may change Your mind and withdraw consent at any time by contacting Us at vl@red-bishops.com but that will not affect the lawfulness of any processing carried out before You withdraw Your consent.

6. INFORMATION SHARING AND DISCLOSURE
We share Information with and disclose it to the following parties, for the purposes set out below:
6.1. Third Party Service Providers. Our agents and contractors may have access to Information to help carry out the services they are performing for Us, such as, but not limited to, fulfilment, creation, maintenance, hosting, and provision of Our Services, providing consultations, IT services and security, handling payments, conducting research, measurement and analytics, deriving insights, or customer service.
In particular, the Website uses third-party online services, which perform data collecting, independent from Us. Such services include, Google Analytics and webflow.com. Data collected by these services may be provided to other services within those organizations. They can use the data for advertising personalization of their own advertising network. You can learn about user agreements of those organizations on their websites. You can also refuse their collection of Your Information.
6.2. Other third parties. In the event of a likely change of control of the business (or a part of the business) such as a sell, a merger, and acquisition, or any transaction, or reorganization, we may share Your Information with interested parties, including as part of any due diligence process with new or prospective business owners and their respective professional advisers.
6.3. Law enforcement bodies, the authorities and courts. We disclose Information where necessary for the prevention, investigation or prosecution of criminal activities, and also in response to legal process, e.g. in response to a court order or a subpoena, or in response to a regulator, government authority or law enforcement body’s request.

7. INTERNATIONAL TRANSFER
We are a Cyprus-based company. We operate internationally, and some of the processes involved in Our use of Your Information will require Your Information to be stored or processed in countries outside the country where You are located, including countries where the level of legal protection for Your Information may be different and where You may have fewer legal rights in relation to it.
However, whenever We transfer Your Information outside of a country or region, such as the European Economic Area, We will make sure that We take steps necessary to comply with applicable legal requirements. Therefore, where required, We will ensure that appropriate safeguards are in place by using appropriate contractual mechanisms, such as the EU Standard Contractual Clauses, or by relying upon the service providers participating in an approved international data transfer mechanism, including the adoption of Binding Corporate Rules. Your consent to this Policy followed by Your submission or Our collection of such Information represents Your agreement to any such transfer. For further information about the documents, We use to protect Your Information when it is transferred outside of Your country or region, please submit a request to vl@red-bishops.com.

8. INDIVIDUAL RIGHTS
8.1. Under certain conditions, You have the right to ask Us to fulfill one or more of the following requests. We may ask You for proof of identity or other additional information before doing so.

• Right to access and rectification: You can request details of the Information We hold, along with a copy of Your Information, and the correction of any errors in Your Information.
• Right to erasure ("right to be forgotten"): The right, in certain circumstances, to ask for Your Information to be deleted. In specific cases, We may not be able to delete some types of Information, in particular, where We have a legal obligation to keep that Information (e.g. for regulatory reporting purposes) or, for example, where You want Us to continue to provide You with Services and the processing of the Information is necessary for the provision of that Services.
• Marketing communications and sharing with third parties. We provide You with an opportunity to express Your preferences with respect to receiving certain marketing communications from Us, and Our sharing of Information with trusted partners for their direct marketing purposes.
• Right to portability: The right in some cases to receive Your Information in a digital format or to have it transmitted directly to another controller (where technically feasible).
• Right to object: The right to object (on grounds relating to Your particular situation) to the processing of Your Information on the basis of Our legitimate interests, including for direct marketing purposes.
• Right to withdraw consent: You can withdraw Your consent at any time in respect of any processing of Information which is based upon a consent.

8.2. We will assess any request to exercise these rights on a case-by-case basis. There may be circumstances in which We are not legally required to comply with a request because of relevant exemptions provided for in applicable data protection legislation. In some instances, this may mean that We are able to retain Your Information even if You withdraw Your consent. To exercise these rights, or to contact Our Data Protection Officer, please submit a request to vl@red-bishops.com.

9. COOKIES
9.1. Cookies are small text files which are transferred to Your device when You visit Our Website. There are also similar pieces of tracking information We collect.
9.2. Cookies are used:

• to remember information about You, so You don’t have to give it to Us again;
• to keep You signed in, even on different devices;
• to help Us understand how people are using Our services, so We can make them better;
• to help Us personalize the Website to You by remembering Your preferences and settings;
• to find out if Our emails have been read.

9.3. Some cookies are always on when You visit Us, and You can’t turn them off unless You change Your browser settings. These are strictly necessary cookies. We use them to make sure Our Website work correctly and are meeting audience needs and interests.
We also use functional and advertising cookies to make Your experience more enjoyable. You can switch these on or off at any time and You can always change Your mind. We’ll only use them if You’ve agreed.
9.4. Some cookies are erased when You close the browser on Your website or app. Others stay longer, sometimes forever, and are saved onto Your device so that they’re there when You come back.
9.5. Strictly necessary cookies are always on when You visit Our Website. On Your first visit, We’ll tell You about Our other types of cookies and ask You to choose which cookies We can use. You can always change Your mind by going to Your settings.
Stopping all cookies might mean You can’t access some Our Services, or that some of them might not work properly for You.

10. SAFETY
10.1. We do Our best to guarantee the safety and confidentiality of Your Information. We use physical, administrative and technical measures to prevent theft, leakage, unauthorized access to Your Information. Your Information:

• is encrypted (password or blockchain protected);
• is available only to employees with appropriate access and is not accessible to the rest of Our personnel;
• is constantly exposed to IT audits and vulnerability checks.

10.2. Nevertheless, despite the caution and means of protection, You should know that We cannot be responsible for the safety of Your Information when transmitting / receiving over the Internet, blockchain or wireless means.
10.3. You are responsible for the security of Information through the creation of a strong password, its safety and inaccessibility to third parties. If You suspect a security breach of Your data, You must inform Us immediately.

11. NOTIFICATION REGARDING UPDATES
From time to time, We may update this Policy. We will notify You about any material changes by placing a notice on Our sites. We encourage You to periodically check back and review this Policy so that You are up to date.

12. HOW TO CONTACT US
If You have any questions about this Policy, You can contact Us and Our Data Protection Officer by email: vl@red-bishops.com or by mail: Korytsas, 12, Agios Antreas, 1107, Nicosia, Cyprus.